Last updated: September 2026
6-Month Guarantee
Every order from Pet Comfort UK is covered by a 6-month guarantee. If it's not right, get in touch within 6 months of delivery and we'll sort out a refund or return — no small print, no hassle.
Contact us at kauanmartins5663@gmail.com to start a return and we'll guide you through the next steps.
Your statutory right to cancel
If you are a consumer shopping from the UK, you also have a legal right to cancel your order within 14 days of receiving it, under the Consumer Contracts Regulations 2013, without needing a reason.
Refunds
Once your return is received and reviewed, we'll notify you by email and process your refund to your original payment method.
Contact
Questions about a return or refund? Email us at kauanmartins5663@gmail.com and we'll be happy to help.