Terms of Service

Last updated: September 2026

These Terms of Service govern your use of the Pet Comfort UK website and your purchase of any products from us. By using our site or placing an order, you agree to these terms.

Use of this site

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by, any third party.

Products and pricing

We try to display our products and prices as accurately as possible, but we do not guarantee that colours, descriptions or other content are entirely error-free. All prices are shown in GBP and include applicable taxes unless stated otherwise. We reserve the right to correct pricing errors and to change prices at any time.

Orders

Placing an order is an offer to buy a product. We reserve the right to refuse or cancel any order, for example in cases of pricing errors, suspected fraud, or stock unavailability. If we cancel an order after payment has been taken, we will issue a full refund.

Intellectual property

All content on this site, including text, graphics, logos and images, is the property of Pet Comfort UK or its licensors and may not be used without permission.

Limitation of liability

To the fullest extent permitted by law, Pet Comfort UK is not liable for any indirect or consequential loss arising from your use of this site or our products. Nothing in these terms limits any liability that cannot legally be limited, including for death or personal injury caused by negligence.